Because the HEIF and HEVC files are usually much smaller than the JPEG or H.264 versions it is a common misconception that PhotoSync transfers the files in low quality. With videos, for example, this means that the sound track may work but no picture can be displayed. Older devices and Windows PC's often do not have the capabilities to display or play these formats. Since iOS 12, all new iPhones and iPads record photos and videos in HEIF and HEVC formats as standard. iPad Pro (12,9 inch, 2nd generation) or later.Other devices can view, edit, or duplicate this media with limitations, if using iOS 11 or later or macOS High Sierra or later. When using iOS 11 or later, the following devices can capture media in HEIF or HEVC format.
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